Showing posts with label calm. Show all posts
Showing posts with label calm. Show all posts
Wednesday, January 27, 2010
215 - Getting angry
I cannot count the number of times in my life I have ever gotten angry at someone else or a particular situation. Recently, I have come to realize, though, that people get angry an awful, awful lot, too often, and it has made me reflect upon my own character, and has made me strive to be more tolerable of other people's opinions and needs. It's hard to explain why we get angry so intensely and so often, but most of the time, those who experience anger say that the rage they feel inside is aroused by "what has happened to them", something that happens immediately before the anger experience that provokes the individual to lash out. Anger serves as a means of expressing hurt feelings to the people around us, to the source of the disturbance if applicable, and often carries the subtle and underlying intention of protecting oneself from further damage, and forgoing even more of one's psychological well-being. In our society today, we are too often afraid to admit we are hurt by external (or even internal) disturbances in our lives, so we use angry gestures and behavior to tell the world that we are in emotional pain, and we deserve other people's attention.
In most cases, we stop focusing on what others have "done to us" after we begin to see how our displeased behavior is affecting other people. Anger is a release, it's a way of stating the hurt we feel inside, and it's uncomfortable to be around, it's unsettling, uncontrolled and simply relentless. However, releasing bottled up emotions can be a critical step in achieving harmony with other people and one's own conscience. Anger aids in making the hurt person more self-aware of his own needs and wants, and spurs him on to take action to fight for what he wants, rather than letting the hurtful experience continue or come back.
Getting mad over superficial, petty things, I'm sure, is something that everybody gets irritated by. It's childish, and there's no need for blowing things out of proportion. If your problems were handled more calmly and less emotionally, then maybe other people could assist you more efficiently, and life could move on a lot quicker.
But the more I think about it, the more I feel that all anger is unnecessary - whether it is socially acceptable to be angry or not - even if a country were to bomb one's own nation, even if a serial killer were to choose a member of my family as their next victim, even if someone were to walk up to me while I'm having a drink at a bar and punch me in the face.
Because anger does nobody any good. Sure, people are jerks, and life is unfair, but let's just cut the big reactions and just get to the open discussion and forgiveness already. Anger distracts you, from the multitudinous things you have to do everyday, and from the actual problem at hand. Anger causes you to be irrational and do things you don't mean to. Getting mad doesn't help anyone. There are better ways to carry yourself.
So dial down the temper and let's just learn to calm down, 'cause I'm so tired of the shouting, stomping and the slamming of doors. Take a chill pill. Make peace, not war. Just relax.
Sunday, April 5, 2009
142 - Occupational cockiness
I've just finished watching the series finale of ER. It's sad, not because I'm an avid fan of the show, but because I have seen quite a lot of episodes in the past fifteen years, and it's sad that a show that's been airing for so long just ends. Watching all of the fourteenth and fifteenth seasons, I just feel the hard work that's gone into this certain highly entertaining and culturally influential phenomenon.
What I really find interesting about medical TV dramas like ER, Grey's Anatomy and House is the way in which they depict doctors and surgeons. Sometimes, they're nice people, seemingly worthy of being physicians, but at other times, they're unsympathetic, melodramatic and downright cocky.
People who have been trained in the field they work in (especially those that have been educated for a long time like lawyers, doctors, engineers and airplane pilots) are always so arrogant. They think that just because they're the best at what they do, they can be rude and all high-and-mighty with everybody else. The doctor will shout at the cop, "With all due respect, Officer, this man needs medical care, he's suffering from a xanthine oxidase deficiency!" Then the cop will respond with, "And without meaning any disrespect to you, Doc, he's under arrest and we have the right to arrest you, too, under the Californian Penal Code, Section 853.6!"
It's like the taxi driver in the morning that tells me he knows which route has less traffic, when I've been going to the same school on a taxi everyday for the past three-and-a-half years. It's like the doctor, the plumber, the tour guide, the optician, the waiter, the cop, the teacher and the librarian who are just so damn impatient and inconsiderate. Aren't we paying these people's salaries with our taxes and our bills? Don't they teach them to be amiable in the services industry?
It's like the cashier girl at McDonald's who thinks I'm wasting her precious time just because I wanted barbecue sauce instead of sweet and sour to go with my McNuggets. Like, girl, look at yourself. You work in McDonald's. Are you proud of that? Are you proud, of that? And besides, I told you I wanted barbecue sauce already, you just forgot. Stop thinking you're so good.
I'm sure my perspective will change when I grow up and get a job where I have to be of service to a customer or a client. But hey, I think I'll be able to accept that the customer is always right. Why are there so many people, especially in the services and catering industries, that lose their inner, human kindness, their fundamental manners, once they are at work?
What I really find interesting about medical TV dramas like ER, Grey's Anatomy and House is the way in which they depict doctors and surgeons. Sometimes, they're nice people, seemingly worthy of being physicians, but at other times, they're unsympathetic, melodramatic and downright cocky.
People who have been trained in the field they work in (especially those that have been educated for a long time like lawyers, doctors, engineers and airplane pilots) are always so arrogant. They think that just because they're the best at what they do, they can be rude and all high-and-mighty with everybody else. The doctor will shout at the cop, "With all due respect, Officer, this man needs medical care, he's suffering from a xanthine oxidase deficiency!" Then the cop will respond with, "And without meaning any disrespect to you, Doc, he's under arrest and we have the right to arrest you, too, under the Californian Penal Code, Section 853.6!"
It's like the taxi driver in the morning that tells me he knows which route has less traffic, when I've been going to the same school on a taxi everyday for the past three-and-a-half years. It's like the doctor, the plumber, the tour guide, the optician, the waiter, the cop, the teacher and the librarian who are just so damn impatient and inconsiderate. Aren't we paying these people's salaries with our taxes and our bills? Don't they teach them to be amiable in the services industry?
It's like the cashier girl at McDonald's who thinks I'm wasting her precious time just because I wanted barbecue sauce instead of sweet and sour to go with my McNuggets. Like, girl, look at yourself. You work in McDonald's. Are you proud of that? Are you proud, of that? And besides, I told you I wanted barbecue sauce already, you just forgot. Stop thinking you're so good.
I'm sure my perspective will change when I grow up and get a job where I have to be of service to a customer or a client. But hey, I think I'll be able to accept that the customer is always right. Why are there so many people, especially in the services and catering industries, that lose their inner, human kindness, their fundamental manners, once they are at work?
Labels:
annoying,
arrogant,
calm,
cocky,
customer,
friendliness,
frustrating,
impatient,
inconsiderate,
irritating,
job,
kindness,
loud,
obnoxious,
occupation,
proud,
stupid,
work
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